Educator Agreement

This Educator Agreement (the "Agreement") is a legally binding contract between AllCoaching Technologies Pvt. Ltd., a company incorporated under the Companies Act, 2013, having its registered office at Sangam Vihar Colony, Haveliya, Jhusi, Prayagraj, Uttar Pradesh 211019, India ("AllCoaching", "we", "us", "our"), and the person or entity that registers as an educator on the Platform (the "Educator", "you", "your").

By clicking "I Agree" (or an equivalent acceptance mechanism) during onboarding, or by accessing or using the Platform as an educator, you confirm that you have read, understood, and agree to be bound by this Agreement, together with the Terms of Service, the Privacy Policy, and any policies referenced in this Agreement (collectively, the "Platform Terms"). If you do not agree, do not register or use the Platform as an educator.

If you accept this Agreement on behalf of a coaching institute, company, LLP, partnership, trust, or any other entity, you represent and warrant that you are duly authorised to bind that entity, and "Educator" shall mean that entity.

1. Definitions

• "Platform" means the AllCoaching websites (including allcoaching.in and studio.allcoaching.in), mobile applications, marketplace, educator studio, APIs, and related services operated by AllCoaching.
• "Educator Content" means all content uploaded, published, streamed, or otherwise made available on the Platform by or on behalf of the Educator, including courses, live and recorded classes, test series, questions, solutions, notes, PDFs, images, descriptions, branding, and communications.
• "Student" means any person who accesses, enrols in, or purchases the Educator's offerings through the Platform.
• "Gross Transaction Value" ("GTV") means the amount actually paid by a Student for the Educator's offering through the Platform, excluding taxes collected from the Student where separately identified.
• "Platform Fee" means AllCoaching's service fee, being a flat ten percent (10%) of GTV on paid sales, plus applicable taxes on such fee, as further described in Clause 7.
• "Payment Aggregator" ("PA") means a third-party payment aggregator or payment system provider authorised by the Reserve Bank of India, engaged to collect, process, and settle payments.
• "Applicable Law" means all laws, rules, regulations, directions, and guidelines of India applicable to a party or to performance under this Agreement, as amended from time to time — including the Information Technology Act, 2000 and rules thereunder, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, the Digital Personal Data Protection Act, 2023 and rules thereunder ("DPDP"), the Copyright Act, 1957, the Income-tax Act, 1961, the CGST/SGST/IGST Acts, and applicable RBI directions.

2. Nature of relationship — independent seller, not employment

2.1 The Educator is an independent service provider and independent seller on a marketplace. Nothing in this Agreement creates — or shall be construed to create — any employment, agency, partnership, joint venture, franchise, or fiduciary relationship between the Educator and AllCoaching.

2.2 The Educator teaches in their own name and under their own brand, determines their own content, pedagogy, pricing, batch structure, and schedule, and is solely responsible for the quality, legality, accuracy, and delivery of their offerings.

2.3 The Educator is not entitled to any employment-related benefit from AllCoaching, and shall not represent to any person that they are an employee, agent, or representative of AllCoaching, or that AllCoaching endorses, certifies, or co-provides their coaching services.

3. Role of AllCoaching — marketplace intermediary

3.1 AllCoaching operates a technology platform and online marketplace. AllCoaching is an "intermediary" within the meaning of Section 2(1)(w) of the Information Technology Act, 2000 and a "marketplace e-commerce entity" within the meaning of the Consumer Protection (E-Commerce) Rules, 2020.

3.2 AllCoaching (a) does not create, select, verify, endorse, or modify Educator Content; (b) is not the provider of coaching, tuition, or educational services offered by the Educator; (c) does not guarantee any Student's academic outcome, examination result, rank, or selection; and (d) acts solely as a facilitator between the Educator and Students.

3.3 All contracts of sale, enrolment, and service formed through the Platform are formed directly between the Educator and the Student. The Educator — and not AllCoaching — is the seller of record for all their offerings and is responsible to Students for delivery, quality, and after-sale support.

4. Eligibility, registration & account

4.1 You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872. Entities must be validly existing under Applicable Law.

4.2 You agree to provide true, accurate, current, and complete information at registration and to keep it updated — including your legal name (or entity name), contact details, qualifications you choose to display, and, where applicable, your GST registration details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, including activity by teachers, staff, or assistants you authorise. Multi-teacher institute accounts may create separate teacher logins; the institute account holder remains responsible for all such logins.

5. KYC, verification & anti-money-laundering

5.1 Registration and use of the free tier do not require KYC. However, completion of KYC is a mandatory precondition to receiving any payout. KYC may include your PAN, bank account or UPI details, identity and address proof, entity documents, and any information required by the Payment Aggregator or under Applicable Law (including the Prevention of Money-laundering Act, 2002).

5.2 You authorise AllCoaching and the Payment Aggregator to verify the information you provide and to carry out merchant due diligence as required by RBI directions. Payouts may be withheld, delayed, or declined until verification is complete or where verification fails, discrepancies exist, or a fraud or risk review is pending.

5.3 You shall not use the Platform for money-laundering, circular transactions, self-purchases designed to manufacture sales, or any unlawful movement of funds.

6. Platform services — free tier, Pro tier & fair use

6.1 The base Platform is provided at ₹0 (free) and includes, as generally made available: a branded educator studio (web + app), live classes, recorded courses, test series, payment collection through the Payment Aggregator, student CRM, marketplace listing, and multi-teacher logins for institutes. The free tier does not expire and no card is required at signup.

6.2 An optional paid Pro tier (currently in the range of ₹999–4,999 per month, as published on the pricing page) unlocks additional features such as custom domain, advanced analytics, and priority support. The Pro tier is optional; declining it does not affect the free tier.

6.3 Fair use. Free-tier infrastructure (including storage, bandwidth, and live-streaming) is subject to fair-use limits notified in-product. Usage beyond fair use may be chargeable on a pay-per-use basis or may require the Pro tier. AllCoaching will give reasonable in-product or email notice of applicable limits and charges.

6.4 AllCoaching may add, modify, replace, or discontinue features from time to time. Material adverse changes to the free tier will be notified in advance where reasonably practicable.

7. Platform fee & revenue share

7.1 For every paid sale of the Educator's offerings through the Platform, AllCoaching charges a flat Platform Fee of 10% of GTV. The Educator receives the remaining 90% of GTV, subject to the deductions in Clause 8.4 and taxes in Clause 9. There is no setup fee, no listing fee, and no subscription requirement for the free tier.

7.2 The Platform Fee is exclusive of taxes. GST at the prevailing rate is charged on the Platform Fee and on any Pro-tier subscription, and AllCoaching will issue tax invoices for its fees.

7.3 The Platform Fee applies only to paid sales. If the Educator sells nothing in a period, no Platform Fee is payable for that period.

7.4 AllCoaching may revise the Platform Fee or introduce new fees only with at least thirty (30) days' prior notice by email or in-product notification. Continued use of the Platform after the effective date of a revision constitutes acceptance.

8. Payments, settlement & payouts

8.1 All Student payments are collected and processed through RBI-authorised Payment Aggregators in accordance with applicable RBI directions. AllCoaching does not itself hold, pool, or take custody of amounts due to the Educator; settlement flows are executed on the Payment Aggregator's rails.

8.2 Settlements to the Educator's verified bank account are made on a daily settlement cycle, subject to: successful completion of KYC (Clause 5), the Payment Aggregator's processing timelines and cut-offs, banking hours and holidays, minimum settlement thresholds (if any), and pending risk, fraud, or chargeback review.

8.3 The Educator authorises the deduction, at source and before settlement, of: (a) the Platform Fee plus GST thereon; (b) tax deductions and collections required by Applicable Law (Clause 9); and (c) the amounts described in Clause 8.4.

8.4 Deductions and holds. AllCoaching and/or the Payment Aggregator may deduct from, set off against, or place a reasonable temporary hold on settlements for: refunds processed under Clause 15; chargebacks and chargeback fees; amounts arising from fraudulent, manufactured, or disputed transactions; negative balances; and amounts required to be withheld by law or by order of a court, government, or regulator. Where a hold is placed, AllCoaching will make reasonable efforts to inform the Educator of the reason and expected timeline, save where prohibited by law.

8.5 The Educator must raise any settlement discrepancy within sixty (60) days of the relevant settlement date, failing which the settlement shall be deemed accurate absent manifest error.

9. Taxes

9.1 Educator's own taxes. The Educator is solely responsible for their own tax registrations, invoicing, collections, filings, and payments — including GST registration where the Educator crosses the applicable threshold, charging GST on their offerings where applicable (commercial coaching services are generally taxable and are not covered by the "educational institution" exemption), and income-tax on their earnings. AllCoaching does not provide tax advice.

9.2 TDS. As an e-commerce operator, AllCoaching (or the Payment Aggregator, as applicable) shall deduct income-tax at source under Section 194-O of the Income-tax Act, 1961 at the rate prescribed from time to time, and shall provide the Educator with applicable TDS certificates. Higher withholding applies where a valid PAN is not furnished.

9.3 GST TCS. Where required under Section 52 of the CGST Act, 2017, tax shall be collected at source on net taxable supplies made through the Platform and reported against the Educator's GSTIN. The Educator shall furnish a valid GSTIN where they are registered.

9.4 The "keep 90%" description refers to the split of GTV after the Platform Fee only; it is not a statement of the Educator's post-tax income. Statutory deductions (Clauses 9.2–9.3) and the Educator's own tax liabilities apply in addition.

10. Educator Content — ownership, licence & responsibility

10.1 You own your content. As between the parties, the Educator retains all right, title, and interest in Educator Content. AllCoaching claims no ownership of Educator Content.

10.2 Licence to operate. The Educator grants AllCoaching a non-exclusive, royalty-free, worldwide licence to host, store, cache, reproduce, transmit, stream, display, format, and create technical adaptations of Educator Content, strictly to the extent necessary to (a) operate, provide, secure, and improve the Platform; (b) deliver the content to enrolled Students; and (c) display listing previews, titles, thumbnails, and Educator profile information in marketplace discovery, search results, and reasonable promotional contexts identifying the Educator as the source. This licence ends when the content is deleted from the Platform, except for (i) residual copies in routine backups for a limited period, and (ii) content already delivered to Students under an active enrolment.

10.3 Sole responsibility. The Educator is solely responsible for Educator Content and for their interactions with Students. AllCoaching does not pre-screen Educator Content and has no obligation to monitor it, without prejudice to its right to remove content under Clause 16.

11. Content standards & prohibited conduct

11.1 The Educator shall not upload, publish, or transmit content that: infringes any copyright, trademark, or other proprietary right; is unlawful, defamatory, obscene, pornographic, invasive of privacy, harassing, or hateful; is harmful to children; contains malware; constitutes paper leaks, examination malpractice material, or pirated content of any third party (including other platforms' or institutes' recorded lectures, books, or test papers); or violates Applicable Law, including the content due-diligence obligations under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

11.2 The Educator shall not: mislead Students; misrepresent qualifications, results, or affiliations; manipulate reviews or ratings (including self-reviews or incentivised reviews); circumvent the Platform to divert paid transactions initiated on the Platform off-platform in order to avoid the Platform Fee; scrape, copy, or misuse Platform data; or interfere with the security or operation of the Platform.

12. Advertising, claims & outcome promises

12.1 The Educator shall ensure that every claim in their listings, previews, descriptions, and marketing is truthful, accurate, substantiated, and compliant with the Consumer Protection Act, 2019, the CCPA Guidelines on misleading advertisements, and applicable ASCI codes (including those for education).

12.2 Without limitation, the Educator shall not: guarantee any rank, marks, selection, admission, job, or placement; promise "100% success" or equivalents; use fabricated testimonials or results; or create false urgency or fear-based claims directed at Students or parents.

12.3 AllCoaching may require substantiation of any claim and may edit-lock, unpublish, or remove non-compliant listings.

13. AllCoaching intellectual property

The Platform — including its software, design, trademarks (including "AllCoaching" and the AllCoaching logo), and content authored by AllCoaching — is and remains the property of AllCoaching and its licensors. The Educator receives only a limited, revocable, non-exclusive, non-transferable right to use the Platform in accordance with the Platform Terms, and shall not copy, modify, reverse-engineer, or create derivative works of the Platform, or use AllCoaching's marks except as expressly permitted (for example, "available on AllCoaching" in factual references).

14. Copyright complaints & repeat-infringer policy

14.1 AllCoaching operates a notice-and-takedown process. Rights owners may report allegedly infringing content to the Grievance Officer (Clause 22). On receipt of a valid complaint or on obtaining actual knowledge in the manner contemplated by Applicable Law, AllCoaching may remove or disable access to the material.

14.2 The Educator will be informed of takedowns affecting their content and may submit a substantiated counter-response. Repeat infringement will result in termination of the Educator's account.

15. Pricing, refunds & chargebacks

15.1 The Educator sets the price of their offerings and is responsible for honouring the price, inclusions, and access period stated at the time of a Student's purchase.

15.2 The Educator shall publish a clear refund and cancellation policy for each paid offering, consistent with the Platform's baseline refund framework published on the Platform and with Applicable Law. Refund terms must be disclosed to Students before purchase.

15.3 Refunds required under the Educator's stated policy, the baseline framework, a valid consumer direction, or the Payment Aggregator's chargeback outcome shall be funded by the Educator and may be deducted or set off under Clause 8.4. Where a refund of GTV is made, the corresponding Platform Fee on the refunded amount will be reversed.

16. Suspension, removal & termination

16.1 By the Educator. You may stop using the Platform and close your account at any time from the studio or by written notice.

16.2 By AllCoaching. We may suspend or restrict your account, remove or unpublish content, withhold marketplace listing, or terminate this Agreement: (a) for material breach of the Platform Terms; (b) where required by Applicable Law, a court, government, regulator, or the Payment Aggregator; (c) on credible evidence of fraud, infringement, harm to Students, or risk to the Platform; or (d) for prolonged inactivity of a free account after reasonable notice. Where practicable and lawful, we will give notice and an opportunity to cure breaches that are curable.

16.3 Effect of termination. On termination: your marketplace listing and studio access are withdrawn; amounts validly due to you (net of deductions under Clause 8.4) will be settled in the ordinary course; you will have a period of thirty (30) days (unless a longer period is required by law or a shorter one by a lawful order) to export your Educator Content and student records available to you, after which we may delete them; and Students' existing enrolment commitments must be honoured or refunded by you. Clauses that by their nature survive (including 9, 10.2 (residual), 13, 14, 17–21, 23–26) shall survive.

17. Educator representations & warranties

You represent, warrant, and undertake that: (a) you have the full right and authority to enter into this Agreement and to grant the licence in Clause 10.2; (b) Educator Content is original to you or you hold all licences and permissions necessary for its use on the Platform, and it does not and will not infringe any third-party right; (c) all information, credentials, and claims you provide are true and not misleading; (d) you will comply with Applicable Law in providing your services — including consumer-protection, advertising, tax, and, where you operate physical coaching premises, any applicable coaching-centre regulations of your State; (e) you will not enrol or target children in violation of Applicable Law and will obtain all consents required for minors as applicable to your offerings; and (f) you are not barred from providing educational services under any law, order, or contract.

18. Indemnification

You shall defend, indemnify, and hold harmless AllCoaching, its affiliates, and their directors, officers, employees, and agents from and against any and all claims, demands, actions, penalties, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) Educator Content; (b) your offerings and your dealings with Students, including refunds, deficiency-of-service claims, and outcome claims; (c) your breach of this Agreement or of Applicable Law; (d) your infringement or misappropriation of any third-party right; (e) your taxes; or (f) your fraud, negligence, or wilful misconduct. AllCoaching will notify you of claims for which indemnity is sought and reserves the right to control its own defence at your cost.

19. Disclaimer of warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLCOACHING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THE FOREGOING, ALLCOACHING DOES NOT WARRANT OR GUARANTEE: ANY VOLUME OF STUDENTS, ENROLMENTS, TRAFFIC, VISIBILITY, RANKING, OR PLACEMENT IN MARKETPLACE DISCOVERY OR SEARCH; ANY LEVEL OF EARNINGS; OR ANY ACADEMIC OUTCOME. ILLUSTRATIVE EARNINGS FIGURES PUBLISHED BY ALLCOACHING ARE EXAMPLES ONLY AND ARE NOT PROMISES.

20. Limitation of liability

20.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLCOACHING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL LOSS, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.

20.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLCOACHING'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE PLATFORM, FROM ALL CAUSES OF ACTION COMBINED, SHALL NOT EXCEED THE TOTAL PLATFORM FEES ACTUALLY RETAINED BY ALLCOACHING FROM THE EDUCATOR IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM.

20.3 Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under Applicable Law, including liability for fraud or wilful misconduct.

21. Student data & data protection

21.1 Each party shall comply with DPDP and other applicable data-protection law in respect of personal data it processes. AllCoaching processes personal data as described in the Privacy Policy.

21.2 The Educator may access Student information made available in the studio (such as name, contact, enrolment, and performance data) solely for delivering their offerings, providing academic support, and lawful communications connected with the Student's enrolment. The Educator shall not: sell or rent Student data; export it for unrelated marketing; send spam or unlawful communications; or process children's data contrary to DPDP (including the restrictions on tracking, behavioural monitoring, and targeted advertising directed at children).

21.3 The Educator shall implement reasonable security safeguards for any Student data in their custody, promptly report to AllCoaching any suspected breach involving Platform data, and reasonably cooperate with AllCoaching's compliance obligations, including responses to data-principal requests and lawful directions of the Data Protection Board of India.

22. Notices & Grievance Officer

22.1 Notices to AllCoaching shall be sent to the registered office address above or to contact@allcoaching.in. Notices to the Educator may be given by email, SMS/WhatsApp on registered contacts, or in-product notification, and are deemed received on transmission.

22.2 In accordance with the IT Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, AllCoaching's Grievance Officer is: Amit Ratan, AllCoaching Technologies Pvt. Ltd., Sangam Vihar Colony, Haveliya, Jhusi, Prayagraj, Uttar Pradesh 211019; email: contact@allcoaching.in. Grievances will be acknowledged within forty-eight (48) hours and resolved within the timelines prescribed by Applicable Law.

23. Confidentiality

Each party shall keep confidential the other party's non-public information received under this Agreement and use it only for performing this Agreement, except disclosures required by law or to professional advisers under confidentiality. This clause does not restrict AllCoaching's use of aggregated, de-identified platform statistics.

24. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control — including acts of God, epidemics, war, riots, government action, internet or power failures, or failures of banks, payment systems, or telecom providers — provided the affected party resumes performance as soon as reasonably possible. Payment obligations already accrued are not excused.

25. Changes to this Agreement

AllCoaching may amend this Agreement and the referenced policies. Material amendments will be notified at least fifteen (15) days in advance (thirty (30) days for fee changes, per Clause 7.4) by email or in-product notice. Your continued use of the Platform as an educator after the effective date constitutes acceptance; if you do not agree, your remedy is to stop using the Platform and close your account under Clause 16.1.

26. Governing law & dispute resolution

26.1 This Agreement is governed by the laws of India.

26.2 The parties shall first attempt in good faith to resolve any dispute through the grievance process (Clause 22) and mutual discussion for thirty (30) days.

26.3 Any dispute not so resolved shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed in accordance with that Act. The seat and venue of arbitration shall be Prayagraj, Uttar Pradesh; the language shall be English or Hindi; the award shall be final and binding. Arbitration may be conducted by video conference.

26.4 Subject to Clause 26.3, the courts at Prayagraj, Uttar Pradesh shall have exclusive jurisdiction, including for interim relief under Section 9 of the Arbitration and Conciliation Act, 1996. Nothing in this clause deprives a party of any non-waivable statutory remedy.

27. General provisions

• Assignment. You may not assign this Agreement without our written consent. AllCoaching may assign it to an affiliate or in connection with a merger, acquisition, or sale of business, with notice.
• Severability. If any provision is held invalid, the remainder continues in effect, and the invalid provision shall be enforced to the maximum extent permissible.
• No waiver. A failure or delay in exercising a right is not a waiver of it.
• Entire agreement. The Platform Terms constitute the entire agreement between the parties regarding their subject matter and supersede all prior discussions.
• Precedence. In case of conflict between this Agreement and the Terms of Service in relation to the Educator, this Agreement prevails.
• Language. Summaries or translations are for convenience; the English text prevails.

28. Contact

AllCoaching Technologies Pvt. Ltd.
Sangam Vihar Colony, Haveliya, Jhusi,
Prayagraj, Uttar Pradesh 211019, India
Phone: +91 98899 77262
Email: contact@allcoaching.in

By clicking "I Agree" or by using the Platform as an educator, you acknowledge that you have read and understood this Agreement and agree to be bound by it.